Terms of service

⚖️ Terms of Service

Welcome to Soul Forge. By accessing or using our website and services, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

1. General Conditions

  • This website is operated by Soul Forge. Throughout the site, the terms “we,” “us,” and “our” refer to Soul Forge.

  • We reserve the right to refuse service to anyone for any reason at any time.

  • Prices, policies, and product availability are subject to change without notice.

2. Products & Services

  • All items are handmade and may contain slight variations in size, color, or texture due to the natural materials used. These variations are not considered defects.

  • We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.

3. Pricing & Currency

  • All prices on our store are listed in U.S. Dollars (USD).

  • Your payment provider may convert to your local currency and may charge conversion fees.

4. Orders & Payments

  • By placing an order, you agree to provide current, complete, and accurate purchase and account information.

  • We accept payments through the methods provided at checkout.

  • Orders are not confirmed until payment has been successfully processed.

5. Shipping & Delivery

  • Orders are typically processed within 1–2 business days.

  • Shipping times vary depending on the destination and carrier. Estimated delivery times are provided at checkout but are not guaranteed.

  • Customers are responsible for providing accurate shipping information. We are not liable for lost shipments due to incorrect addresses.

6. Returns & Refunds

  • All sales are final. We do not accept returns, exchanges, or cancellations.

  • Damaged or defective items must be reported within 7 days of delivery with photo evidence. If approved, we will issue a replacement at no additional cost.

7. Intellectual Property

  • All content on this site (text, graphics, logos, images, product descriptions) is the property of Soul Forge and may not be reproduced without our written permission.

8. Limitation of Liability

  • Soul Forge is not liable for any direct, indirect, incidental, or consequential damages that result from the use of our products or services.

  • Our maximum liability is limited to the purchase price of the product in question.

9. Governing Law

  • These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of British Columbia, Canada, without regard to conflict of law provisions.

10. Contact Information

Questions about the Terms of Service should be sent to: circle@thesovrnsoul.com